Term and Conditions

Last Updated: [Insert Date]

1. Our Adventure Community

SportsBagsShop.com caters to outdoor enthusiasts who demand quality, durability, and functionality in their gear. Our Osprey products are designed for:

• Backpackers and hikers seeking reliable packs
• Climbers needing specialized equipment
• Families requiring child carriers and kids’ gear
• Travelers looking for durable duffels and daypacks
• Outdoor adventurers of all experience levels

2. User Responsibilities

2.1 Account Accuracy

When creating an account or making a purchase, you agree to provide current, complete, and accurate information.

2.2 Legal Compliance

You must be at least 18 years old or have parental consent to make purchases. You agree not to use our products for any illegal activities.

2.3 Product Use

Osprey gear is designed for outdoor activities. You assume all risks associated with proper use of equipment in wilderness environments.

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in describing Osprey backpacks, daypacks, climbing packs, and accessories. However, we cannot guarantee colors will match exactly due to monitor variations.

3.2 Product Availability

Inventory changes rapidly. While we display real-time availability, occasionally an item may sell out before we can update the site.

3.3 Non-Returnable Items

For safety and hygiene, we cannot accept returns on:

• Used hydration packs/reservoirs
• Customized or special order items
• Final sale items (clearly marked)

4. Ordering and Payment

4.1 Order Process

Your order represents an offer to purchase which we accept by sending a confirmation email. All orders are processed within 1-2 business days.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the full amount to your selected payment method.

4.3 Pricing

All prices are in USD. While we check accuracy, if we discover an error, we’ll contact you before processing your order.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: Orders $50+ via EMS (15-25 business days)

5.2 Delivery Areas

We ship worldwide except to parts of Asia and certain remote regions. Delivery times may extend for remote locations.

5.3 Import Duties

International customers may be responsible for customs fees. These are not included in your order total.

6. Returns and Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery for most items in new, unused condition with original tags and packaging.

6.2 Return Process

1. Email [email protected] with your order details
2. Receive return authorization
3. Ship to: 3718 Beech Street, Concord, CA 94520 USA
4. Refunds process within 3-5 business days after inspection

6.3 Return Shipping

Customers pay return shipping unless the return results from our error. For exchanges, we cover standard shipping for the replacement.

7. Intellectual Property

All content on SportsBagsShop.com, including Osprey product designs, logos, and descriptions, are protected by copyright and trademark laws. You may not use our intellectual property without written permission.

8. Liability Limitations

8.1 Product Use

Osprey gear is designed for outdoor use but must be used properly. We’re not liable for injuries resulting from misuse.

8.2 Website Functionality

We strive to keep SportsBagsShop.com running smoothly, but we’re not liable for temporary outages or technical issues beyond our control.

8.3 Maximum Liability

Our maximum liability for any claim related to your purchase is limited to the purchase price of the product in question.

9. Governing Law

These Terms are governed by California law. Any disputes will be resolved in Concord, California courts.

10. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date.

11. Contact Our Gear Experts

For questions about these Terms or your Osprey gear:

Email: [email protected]
Mail: 3718 Beech Street, Concord, CA 94520 USA